Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (the “Licensee”, “you”) and Tenviq (“Tenviq”, “we”, “us”, “our”) governing your purchase of, access to, and use of the Tenviq starter, including its source code, templates, documentation, updates, marketing assets, and any related materials (collectively, the “Product”).

By purchasing, downloading, cloning, forking, or otherwise accessing the Product, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Product.

You must be at least 18 years old and have the legal capacity to enter into a contract. If you act on behalf of an entity, you confirm you have authority to bind that entity to these Terms.

Subject to your full payment of the applicable fees and ongoing compliance with these Terms, Tenviq grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Product and to use it strictly in accordance with the tier you purchased, as follows:

• Starter. Use the Product to build and operate a single end-product owned by a single individual or entity.
• Pro. Use the Product to build and operate end-products for a single team or entity, with internal team access for its employees and contractors working on those end-products.
• Agency. Use the Product to build and deliver end-products for multiple paying clients, with each deliverable remaining a separate end-product owned by the respective client.

An “end-product” means a genuinely customized application that meaningfully differs from the Product and that is not itself a boilerplate, starter kit, template, scaffold, or asset marketplace item.

The license does not transfer any ownership. All rights not expressly granted are reserved by Tenviq.

You must not, and must not permit any third party to, do any of the following:

• Resell, redistribute, sublicense, rent, lease, lend, share, host, publish, or otherwise make the Product (in whole or in part) available to any third party as source, a template, a boilerplate, a starter, a scaffold, a theme, or a course asset.
• Use the Product, or any substantial portion of it, to create a competing product, starter kit, boilerplate, template, code generator, or training dataset.
• Remove, obscure, or alter any copyright notices, license notices, attributions, or proprietary markings contained in the Product.
• Publish the Product in any public repository, package registry, gist, pastebin, asset store, or AI training corpus.
• Share your license, credentials, download links, or access keys with any person or entity outside the scope of your purchased tier.
• Use the Product for anything unlawful, infringing, defamatory, harassing, deceptive, or harmful, or in violation of any applicable law, regulation, or third-party right.
• Reverse-engineer, tamper with, or bypass any license enforcement, telemetry, or access-control mechanism we may include.

Any breach of this section terminates your license immediately and automatically, without notice, and without refund.

The Product is licensed, not sold. Tenviq retains all right, title, and interest in and to the Product, including all source code, architecture, designs, trademarks, trade names, logos, and documentation, together with any updates, improvements, and derivative works thereof.

You own the custom application code you write on top of the Product and the proprietary business content you add. You do not acquire ownership of any portion of the Product itself, nor of any modified copy of it.

The name “Tenviq”, the Tenviq logo, and all related branding are trademarks of Tenviq. Nothing in these Terms grants you any right to use them, and you must not represent your end-product as being made, endorsed, or affiliated with Tenviq.

Fees are stated in United States Dollars unless otherwise indicated and are charged at the time of purchase via our payment processor. You are responsible for any applicable taxes, duties, currency conversion fees, and bank or card charges.

The Product is delivered electronically. Access is provisioned once payment has been successfully captured. Tenviq has no obligation to deliver the Product until full payment has cleared.

We reserve the right to refuse, suspend, or terminate any order at our sole discretion, including where we reasonably suspect fraud, chargeback risk, sanctions exposure, or breach of these Terms.

The Product is a digital good delivered electronically. Because the Product cannot be “returned” once accessed, downloaded, cloned, forked, viewed, or inspected, all sales are final and no refunds, credits, exchanges, or cancellations are offered, in whole or in part, under any circumstances.

This no-refund policy applies, without limitation, where:

• You change your mind.
• You did not read the description, demo, or documentation.
• The Product does not fit your project, stack, taste, or personal expectations.
• You no longer need the Product.
• You are unable or unwilling to use the Product.
• A third-party dependency changes, deprecates, or breaks.
• A specific feature is missing or differs from your vision.
• You purchased the wrong tier.
• You received the Product as a gift.

You expressly consent to immediate delivery of digital content and acknowledge that this waives any statutory right of withdrawal or cooling-off period that might otherwise apply to digital goods.

You agree not to initiate any chargeback, payment reversal, or dispute for a transaction that complies with these Terms. Any such action will be treated as a material breach and grounds for immediate license termination and recovery of the disputed amount plus associated fees.

Tenviq may, but is not obligated to, release updates, patches, and new versions of the Product. When updates are made available to your tier, they are provided under these same Terms.

“Lifetime updates” means updates we choose to publish while Tenviq continues to distribute the Product commercially in its current product line. Tenviq may, at any time and for any reason, discontinue the Product, rename it, restructure tiers, change pricing, or cease distribution without liability.

Tenviq has no obligation to maintain backward compatibility, support any specific version, or provide migration paths between versions.

Unless expressly stated as part of a separately purchased support plan, the Product is provided without any technical support, bug triage, or consulting. Community channels, if any, are offered on a best-effort basis with no service levels.

Support, when offered, applies only to the Product itself and never to your custom modifications, third-party integrations, deployment environments, infrastructure, data, or business logic.

The Product is built to integrate with third-party services and open-source libraries, including but not limited to hosting providers, payment processors, authentication services, email providers, analytics tools, and AI model providers.

You are solely responsible for complying with the terms, privacy policies, and acceptable-use policies of each third-party service you choose to use. Tenviq is not a party to, and assumes no liability for, any contract between you and a third-party provider.

Open-source components redistributed within the Product remain governed by their original licenses, which are preserved in the Product's source.

THE PRODUCT IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

To the maximum extent permitted by applicable law, Tenviq disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, security, and uninterrupted or error-free operation.

Tenviq does not warrant that the Product will meet your requirements, that it will be compatible with any specific environment, that defects will be corrected, or that the Product is free of viruses, vulnerabilities, or other harmful components. You assume the entire risk as to the selection, use, and results obtained from the Product.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TENVIQ'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PRODUCT OR THESE TERMS IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO TENVIQ FOR THE PRODUCT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

In no event will Tenviq, its founders, employees, contractors, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, reputation, business opportunity, or substitute goods or services, even if advised of the possibility of such damages and regardless of the theory of liability.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the above limitations apply only to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Tenviq and its founders, employees, contractors, affiliates, and licensors from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Product or your end-products;
• Your breach of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any content, data, or code you add to, deploy with, or derive from the Product.

Tenviq reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully.

Your license terminates automatically and immediately upon any breach of these Terms, without notice and without refund. Tenviq may, at its sole discretion, also terminate or suspend access for any reason with reasonable notice.

Upon termination, you must cease all use of the Product, destroy any copies in your possession or control, and, upon request, certify destruction in writing. You may retain your custom end-product code so long as it no longer contains substantial portions of the Product.

Sections covering ownership, restrictions, no refunds, warranty disclaimer, limitation of liability, indemnification, governing law, and any provisions that by their nature should survive, will survive termination.

You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to comprehensive sanctions, and that you are not on any restricted parties list maintained by a competent authority.

You agree to comply with all applicable export control, import, and sanctions laws in connection with your use of the Product.

Tenviq may update these Terms from time to time. The updated Terms will be posted at this URL with a revised “Last updated” date and version number. Material changes will take effect upon posting. Your continued use of the Product after the effective date constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Product. No refund is owed as a result of a change to these Terms.

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or related to these Terms or the Product will be brought exclusively in the courts sitting in the judicial district of Montreal, Quebec, Canada, and you consent to the personal jurisdiction and venue of those courts.

You and Tenviq each waive any right to a jury trial and to participate in any class, collective, or representative proceeding with respect to any dispute related to the Product or these Terms.

These Terms, together with any order receipt and the privacy policy, constitute the entire agreement between you and Tenviq regarding the Product and supersede all prior or contemporaneous agreements, representations, or understandings.

If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

Tenviq's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent. Tenviq may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and Tenviq.

For questions about these Terms or the Product, contact us at legal@tenviq.com.